Find answers to common queries in our FAQs.
Get the information you need for a seamless experience with IM Export Services.
About IM Export Services
Based in Redditch, Worcestershire, we provide export packing, on-site packing and ISPM 15 certified timber packaging, helping businesses transport cargo safely by road, sea and air.
We work across a wide range of industries, including manufacturing, aerospace, defence, Ministry of Defence (MoD), engineering, automotive, energy, medical, pharmaceutical, food production and industrial machinery.
Our services include ISPM15-compliant timber packaging, as well as specialised experience in handling heavy, fragile, high-value, and defence-related equipment. Through our sister company, IM Freight Forwarding, we offer customers a complete export solution that includes everything from packing to global transportation.
Yes. We provide export packing services nationwide. Our team regularly travels to customer sites throughout the UK to carry out on-site packing, surveys and container loading.
Yes. We can visit your site to assess your equipment, take measurements and discuss your project requirements. This helps us design the most suitable export packaging for your shipment.
The more information you can send the better. Useful details include:
Equipment dimensions.
Weight.
Collection location.
Destination country.
Shipping method (road, sea or air).
Any specific packing or compliance requirements.
Simply contact our team by phone (+44 (0)1527 521 685) or email ([email protected]), or complete the enquiry form on our website and we’ll discuss your requirements and provide a quotation.
Export packing
Export packing is the design and construction of packaging that protects goods on long-distance international journeys by road, rail, air, or sea. Read more in one of our case studies here.
Almost any type of equipment, machinery, CNC machinery, metalwork, manufacturing equipment, vehicles, electrical equipment, aerospace components, defence equipment, fragile items and oversized industrial items.
Yes. Most of our customers choose to deliver their equipment to our Redditch facility where it can be packed, stored and prepared for shipment.
Yes. Our packing teams can travel to your premises anywhere in the UK to pack equipment that cannot easily be moved.
Yes. We regularly make cases that weigh several tonnes and measure over 15 meters in length.
Yes. Every timber case is made to the exact dimensions, weight and transportation requirements of your equipment. We regularly manufacture cases for oversized, heavy and unusually shaped items.
Yes. We have the experience and certifications to manufacture MoD packaging for defence projects and sensitive equipment.
Yes. The Military Packager Approval Scheme (MPAS) recognises organisations that meet the standards required for manufacturing packaging for defence applications. Our accreditation allows us to produce packaging that meets strict military requirements.
Yes. Our team can load shipping containers safely and securely for transport.
Yes. Our sister company, IM Freight Forwarding, arranges transport by road, sea or air.
Yes. We provide secure indoor storage for packed and unpacked equipment.
Timber cases, crates & pallets
Yes. All our timber is ISPM15 heat-treated and stamped accordingly.
ISPM15 is an international standard that requires timber packaging used for export to be heat-treated to prevent the spread of pests between countries. Most countries require imported timber packaging to comply with this standard.
Yes. All our timber cases, crates and pallets are all heat-treated and comply with ISPM15 regulations, making it suitable for international export.
Yes. Every timber case is made to the exact dimensions, weight and transportation requirements of your equipment. We regularly manufacture cases for oversized, heavy and unusually shaped items.
Many of our timber cases are designed for reuse, making them a cost-effective and environmentally friendly solution for customers with regular shipments.
Yes. We have the experience and certifications to manufacture MoD packaging for defence projects and sensitive equipment.
Yes. We will make sure you have all the correct documentation that is required for export.
Yes. The Military Packager Approval Scheme (MPAS) recognises organisations that meet the standards required for manufacturing packaging for defence applications. Our accreditation allows us to produce packaging that fulfills strict military requirements.
Yes. We always aim to accommodate urgent projects wherever possible.
Quality, compliance & sustainability
Yes. We source all of our timber responsibly and ensure it complies with ISPM 15 standards for international export.
We reuse or recycle any timber offcuts.
ISPM 15 is an international standard that requires timber packaging used for export to be heat treated to help prevent the spread of pests between countries.